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TERMS & CONDITIONS

Terms & Conditions

This website (Site) is published and maintained by Placid Tripncare Travels Pvt. Ltd, a company incorporated and existing in accordance with the laws of the Republic of India. When you access, browse or use this Site you accept, without limitation or qualification, the terms and conditions set forth below. When you access any sub-site through this site, then such sub-site may have its own terms and conditions of use which is specific to such sub-site. Sub-sites may contain such additional terms and conditions of use as may be set out in such sub-site.

Site and Its Contents

This Site is only for your personal use. You shall not distribute exchange, modify, sell or transmit anything you copy from this Site, including but not limited to any text, images, audio and video, for any business, commercial or public purpose. As long as you comply with the terms of these terms and conditions of use, Placid Tripncare Travels Pvt. Ltd grants you a non-exclusive, non- transferable, limited right to enter, view and use this Site. You agree not to interrupt or attempt to interrupt the operation of this Site in any way. Access to certain areas of the Site may only be available to registered members. To become a registered member, you may be required to answer certain questions. Answers to such questions may be mandatory and/or optional. You represent and warrant that all information you supply to us, about yourself, and others, is true and accurate.

Ownership

All materials on this Site, including but not limited to audio, images, software, text, icons and such like (the Content), are protected by copyright under international conventions and copyright laws. You cannot use the content, except as specified herein. You agree to follow all instructions on this Site limiting the way you may use the content. There are a number of proprietary logos, service marks and trademarks found on this Site whether owned/used by Placid Tripncare Travels Pvt. Ltd or otherwise. By displaying them on this Site, Placid Tripncare Travels Pvt. Ltd is not granting you any license to utilize those proprietary logos, service marks, or trademarks. Any unauthorized use of the content may violate copyright laws, trademark laws, the laws of privacy and publicity, and civil and criminal statutes. You may download such copy/copies of the content to be used only by you for your personal use at home unless the sub-site you are accessing states that you may not. If you download any content from this Site, you shall not remove any copyright or trademark notices or other notices that go with it.

Others' rights

You are prohibited from posting or transmitting any defamatory, libelous, obscene, pornographic, profane, threatening or unlawful material or any material that could constitute or encourage conduct that would be considered a criminal offense or give rise to civil liability, or otherwise violate any law. Placid Tripncare Travels Pvt. Ltd assumes no liability or responsibility arising from the contents of any communications containing any defamatory, erroneous, inaccurate, libelous, obscene or profane material. Placid Tripncare Travels Pvt. Ltd may change, edit, or remove any user material or conversations that are illegal, indecent, obscene or offensive, or that violates Placid Tripncare Travels Pvt. Ltd policies in any way. Placid Tripncare Travels Pvt. Ltd will fully cooperate with any law enforcement authorities or court order requesting or directing Placid Tripncare Travels Pvt. Ltd to disclose the identity of anyone posting such materials.

If this Site contains bulletin boards, chat rooms, access to mailing lists or other message or communication facilities, you agree to use the same only to send and receive messages and materials that are proper and related thereto. By way of example and not as a limitation, you agree that when using the Site or any facility available here from, you shall not do any of the following:

  • Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others
  • Publish, post, distribute or disseminate any defamatory, infringing, obscene, indecent or unlawful material or information
  • Upload or attach files that contain software or other material protected by intellectual property laws (or by rights of privacy and publicity) unless the User owns or controls the rights thereto or has received all consents therefor as may be required by law
  • Upload or attach files that contain viruses, corrupted files or any other similar software or programs that may damage the operation of another's computer
  • Delete any author attributions, legal notices or proprietary designations or labels in any file that is uploaded
  • Falsify the origin or source of software or other material contained in a file that is uploaded
  • Advertise or offer to sell any goods or services, or conduct or forward surveys, contests or chain letters, or download any file posted by another user of a Forum that the User knows, or reasonably should know, cannot be legally distributed in such manner.
Placid Tripncare Travels Pvt. Ltd Rights

If you send any communications or materials to the Site by electronic mail or otherwise, including any comments, data, questions, suggestions or the like, all such communications are, and will be treated by Placid Tripncare Travels Pvt. Ltd, as non-confidential. You hereby give up any and all claim that any use of such material violates any of your rights including moral rights, privacy rights, proprietary or other property rights, publicity rights, rights to credit for material or ideas, or any other right, including the right to approve the way Placid Tripncare Travels Pvt. Ltd uses such material. Any material submitted to this Site may be adapted, broadcast, changed, copied, disclosed, licensed, performed, posted, published, sold, transmitted or used by Placid Tripncare Travels Pvt. Ltd anywhere in the world, in any medium, forever.

Transmitted Material

Internet transmissions are never completely private or secure. You understand that any message or information you send to this Site may be read or intercepted by others unless there is a special notice that a particular message (for example, credit card information) is encrypted (send in code). Sending a message to Placid Tripncare Travels Pvt. Ltd does not cause Placid Tripncare Travels Pvt. Ltd to have any special responsibility to you. The copyright in the contents of this website belong to Placid Tripncare Travels Pvt. Ltd. Accordingly Placid Tripncare Travels Pvt. Ltd reserves all rights. Copying of part or all the contents of this website without permission of Placid Tripncare Travels Pvt. Ltd is prohibited except to the extent that such copying/printing is necessary for the purposes of availing of the paid services provided.

User's Material

You are prohibited from posting or transmitting any defamatory, libelous, obscene, pornographic, profane, threatening or unlawful material or any material that could constitute or encourage conduct that would be considered a criminal offense or give rise to civil liability, or otherwise violate any law.

Placid Tripncare Travels Pvt. Ltd assumes no liability or responsibility arising from the contents of any communications containing any defamatory, erroneous, inaccurate, libelous, obscene or profane material. Placid Tripncare Travels Pvt. Ltd may change, edit, or remove any user material or conversations that are illegal, indecent, obscene or offensive, or that violates Placid Tripncare Travels Pvt. Ltd's policies in any way.

Placid Tripncare Travels Pvt. Ltd will fully cooperate with any law enforcement authorities or court order requesting or directing Placid Tripncare Travels Pvt. Ltd to disclose the identity of anyone posting such materials.

REFUND / RETURN POLICY
  • The amount will be credited to the Client's ID as per Airlines Rules, printed on the Issued Air Tickets. Necessary Charges will be deducted as per Banks and Airlines policies.
  • The User shall request Placid Tripncare Travels Pvt. Ltd for any refunds against the unutilized or 'no show' air or hotel booking for any reasons within 90 days from the date of departure for the air ticket and/or the date of check in for the hotel booking. Any applicable refunds would accordingly be processed as per the defined policies of Airlines, hotels and Placid Tripncare Travels Pvt. Ltd as the case may be. No refund would be payable for any requests made after the expiry of 90 days as above and all unclaimed amounts for such unutilized or no show air or hotel booking shall be deemed to have been forfeited.
Agency Terms and Conditions
  • Service charges levied are to be collected from the customers on our behalf.
  • Any kind of Misuse of Airline/GDS PNR will solely be the responsibility of the agent and the amount will be recover from the agent as when received the debit note by the Airline or by the GDS.
  • TAX will be deducted as per the law. TAX will be deducted on all commissions/incentives. The TAX certificate will be issued in the next Financial Year (if any).
  • The credit limit will be on the weekly basis depending upon the certain guarantees.
  • Any advance amount paid by agent will be non-interest bearing and should be utilized within 360 days from the date of payment. If such advance is not utilized within this period of 360 days, the unutilized portion shall be held in trust, for the benefit of the agent, by Placid Tripncare Travels Pvt. Ltd for a period of 2 years from the date of payment of such advance after which the same shall be deemed as forfeited.
  • Agents will be responsible for maintaining all related documents including confirmation from the travelers that the amount paid by them for travel outside of India is in within the annual limits for resident individuals as prescribed by the Reserve Bank of India from time to time.
Disclaimer
  • The material in this Site could include technical inaccuracies or typographical errors. Placid Tripncare Travels Pvt. Ltd may make changes or improvements at any time. The materials on this site are provided on an "As Is" basis, without warranties of any kind either expressed or implied. To the fullest extent permissible pursuant to applicable law, Placid Tripncare Travels Pvt. Ltd disclaims all warranties of merchantability and fitness for a particular purpose. Placid Tripncare Travels Pvt. Ltd does not warrant that the functions contained in this site will be uninterrupted or error free, that defects will be corrected, or that this site or the servers that make it available are free of viruses or other harmful components, but shall endeavor to ensure your fullest satisfaction. Placid Tripncare Travels Pvt. Ltd does not warrant or make any representations regarding the use of or the result of the use of the material on the site in terms of their correctness, accuracy, reliability, or otherwise, insofar as such material is derived from other service providers such as airlines, hotel owners and tour operators. You acknowledge that this Website is provided only on the basis set out in these terms and conditions. Your uninterrupted access or use of this Website on this basis may be prevented by certain factors outside our reasonable control including, without limitation, the unavailability, inoperability or interruption of the Internet or other telecommunications services or as a result of any maintenance or other service work carried out on this Website. Placid Tripncare Travels Pvt. Ltd does not accept any responsibility and will not be liable for any loss or damage whatsoever arising out of or in connection with any ability/inability to access or to use the Site. You also acknowledge that through this Site, Placid Tripncare Travels Pvt. Ltd merely provides intermediary services in order to facilitate highest quality services to you. Placid Tripncare Travels Pvt. Ltd is not the last-mile service provider to you and therefore, Placid Tripncare Travels Pvt. Ltd shall not be or deemed to be responsible for any lack or deficiency of services provided by any person (airline, travel/tour operator, hotel, facility or similar agency) you shall engage or hire or appoint pursuant to or resulting from, the material available in this Site. Placid Tripncare Travels Pvt. Ltd will not be liable to you or to any other person for any direct, indirect, incidental, punitive or consequential loss, damage, cost or expense of any kind whatsoever and howsoever caused from out of your usage of this Site. Notwithstanding anything else to the contrary contained elsewhere herein or otherwise at law, Placid Tripncare Travels Pvt. Ltd's liability (whether by way of indemnification to you or otherwise) shall be restricted to a maximum of INR 1000 (Indian Rupees One Thousand only).
  • Tripncare does not accept any deposits/advances against investment schemes/products.
  • Tripncare has no nexus whatsoever with the individuals/ entities involved in these fraudulent activities.
  • Tripncare shall not be held liable for any criminal and/or civil liabilities, direct or indirect claims, losses, damages etc. resulting from or in any way connected to the actions of these fraudsters, under any circumstances whatsoever.
  • You are strongly advised to exercise great caution against these fraudsters.
Terms and Conditions of Use

Placid Tripncare Travels Pvt. Ltd may add to, change or remove any part of these Terms and Conditions of Use at any time, without notice. Any changes to these Terms and Conditions of Use or any terms posted on this Site apply as soon as they are posted. By continuing to use this Site after any changes are posted, you are indicating your acceptance of those changes. Placid Tripncare Travels Pvt. Ltd may add, change, discontinue, remove or suspend any other Content posted on this Site, including features and specifications of products described or depicted on the Site, temporarily or permanently, at any time, without notice and without liability. Placid Tripncare Travels Pvt. Ltd reserves the right to undertake all necessary steps to ensure that the security, safety and integrity of Placid Tripncare Travels Pvt. Ltd's systems as well as its clients' interests are and remain, well-protected. Towards this end, Placid Tripncare Travels Pvt. Ltd may take various steps to verify and confirm the authenticity, enforceability and validity of orders placed by you. If Placid Tripncare Travels Pvt. Ltd, in its sole and exclusive discretion, concludes that the said orders are not or do not reasonably appear to be, authentic, enforceable or valid, then Placid Tripncare Travels Pvt. Ltd may cancel the said orders at any time up to 4 hours before the scheduled time of departure of the relevant flight or 1 day before the expected date of visit to any property booked through Placid Tripncare Travels Pvt. Ltd.

General Provisions

You may travel to certain destinations which involve greater risks than others, entirely at your risk as to cost and consequences. Placid Tripncare Travels Pvt. Ltd requests you to consult your local authorities and evaluate travel prohibitions, warning, announcements, and advisories issued by them before booking travel to certain international destinations. By offering for sale travel to particular international destinations, Placid Tripncare Travels Pvt. Ltd does not represent or warrant that travel to such point is advisable or without risk. Placid Tripncare Travels Pvt. Ltd does not accept liability for damages, losses, or delays that may result from improper documents for entry, exit, length of stay, or from travel to such destinations. Placid Tripncare Travels Pvt. Ltd reserves its exclusive right in its sole discretion to alter, limit or discontinue the Site or any material posted herein, in any respect. Placid Tripncare Travels Pvt. Ltd shall have no obligation to take the needs of any User into consideration in connection therewith. Placid Tripncare Travels Pvt. Ltd reserves its right to deny in its sole discretion any user access to this Site or any portion hereof without notice. No waiver by Placid Tripncare Travels Pvt. Ltd of any provision of these Terms and Conditions shall be binding except as set forth in writing and signed by its duly authorized representative. If any dispute arises between you and Placid Tripncare Travels Pvt. Ltd during your use of the Site or thereafter, in connection with and arising from your use or attempt to use this Site, the dispute shall be referred to arbitration. The place of arbitration shall be Kolkata. The arbitration proceedings shall be in the English language. The said arbitration proceedings shall be governed and construed in accordance with the Arbitration and Conciliation Act, 1996 and modifications thereof as in force at the relevant time. These terms and conditions are governed by and shall be construed in accordance with the laws of the Republic of India and any dispute shall exclusively be subject to the jurisdiction of the appropriate Courts situated at Kolkata, West Bengal, INDIA.

Unused Balance Clause

Any top-up payment / advance payment which is received from retailers / distributors / corporate deposit the advance payment to his retail account for, the retailer / distributor / corporate does not use the amount for goods & services and he wants his payment to return in this case after one month of deposit, retailer need to give refund request to us, once we will get refund request from the retailer, the balance amount will be refunded within 15 to 20 working days via same source".

Caution Notice

 

  • Notice is hereby given to all members of the public that some unidentified persons are operating website domains/ email addresses/ profiles over social media platforms including Twitter and LinkedIn/ Telegram Channels / other online platforms, impersonating themselves as employees/agents/representatives of Tripncare and are defrauding members of the general public. These unidentified persons are using our proprietary, including, trademarks, copyrights, documents, employees’ personal information etc., for committing such fraudulent activities. Please be aware of such persons, websites, emails, webpages, groups, channels, calls or texts promising unwarranted returns on deposits, on behalf of Tripncare.
  • Anyone, either in person or through online platforms, emails, webpages, groups, channels, calls or texts, claiming to be an employee/agent/representative of Tripncare, inquiring about your confidential and sensitive personal information including but not limited to Aadhar/ PAN/ Bank Account/ Credit & Debit Card details etc.
  • Anyone, either in person or through online platforms, emails, webpages, groups, channels, calls or texts, claiming to be an employee/agent/representative of Tripncare, offering lucrative schemes, that involve making bookings/ deposits, in exchange for easy profits/ perks/ returns.
  • Any links, images, QR codes and/or attachments shared by unknown/unsecured sources, claiming to be an employee/agent/representative of Tripncare for payment or deposit of any amount in exchange for easy profits/ perks/ returns which seem counterintuitive/ irrational/ too good to be true/ unrealistic.
  • Do not share/reveal sensitive personal details with any unknown persons approaching through unsecured/ unauthorised sources of communication on behalf of Tripncare.
  • Verify the authenticity of any offer/scheme through the contact details provided on our official website only.
  • Report any fraudulent activity immediately to the appropriate authorities e.g. Local Police Station, Cyber Cell Division, etc. of respective jurisdiction.

 

Dispute

All disputes are subject to jurisdiction of Kolkata Courts, West Bengal, India.

Why Tripncare?
  • Established in 1948 Established in 2018 - one of the Trusted Travel Partner and Online Travel Agency
  • Travel Services One stop shop - complete range of travel related services
  • Customer Service Focus on Service Quality - one of the best customer service oriented companies
  • Personalized and Professional Services Skilled travel professionals reputed for providing reliable, personalized and professional services
  • Eethics and Values Firmly grounded in ethics and values
  • Mercury Travels Awards Industry recognition through numerous awards
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